The article “I Will Follow” in the April 2016 issue of Fortune magazine contains and extraordinary story about leading change. It illustrates how listening generously can provide the opening for being a masterful agent of change.
Listening for commitment is listening to discover and appreciate what someone cares deeply about. All of us care deeply about something; we all have some kind of underlying commitment that guides our actions and determines what we stand for and support. When you bring people’s underlying commitment forward through your listening, great things often happen—new possibilities emerge; conflict becomes easier to navigate; your influence increases; and teams align around a course of action.